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Frequently asked questions

Can't find your answer? Email us at support@minube.space.

What is Mi Nube?

Mi Nube is a private cloud for your photos, videos and documents. Every account gets its own space, kept separate from other users. Use it from the Android app, in the browser at minube.space, and on iPhone.

Is it free?

Yes. You get 10 GB free when you sign up, no card needed. If you need more, there are 50 GB (US$ 2.99/month) and 100 GB (US$ 4.99/month) plans.

Does it show ads or sell my data?

No. Mi Nube shows no ads, never sells data and uses no tracking pixels. Website visits are counted with our own cookie-free system.

Where are my files stored?

On our servers in the United States, inside an isolated space just for your account. The connection is always encrypted (HTTPS).

Can anyone see my files?

We don't look at or use the content of your files for anything other than showing them to you (for example, to create photo and video thumbnails). For security we do log account activity (sign-ins, uploads, downloads); that log is deleted automatically after 180 days.

How do I pay for a plan?

In the Android app, with a Google Play subscription you can cancel anytime. On the web, with USDT (BEP20 and TRC20 networks) or by card, PayPal, Google Pay or Apple Pay (card payments carry a 5% surcharge: US$ 3.14 and US$ 5.24).

Can I pay with crypto?

Yes, with USDT on BEP20 (BNB Smart Chain) or TRC20 (Tron), from the website. Your plan is activated automatically once the payment is confirmed.

What happens if I stop paying?

You get a 7-day grace period. After that your space goes back to what you had before the plan. We never delete anything: if you're using more than that, you just can't upload new files until you free up space or renew.

Does it work on iPhone?

Yes. Open minube.space in Safari, tap Share and then "Add to Home Screen": it works like an app, full screen.

Can I upload large videos?

Yes. Files are uploaded in parts: if the connection drops or you close the app, you can pause and resume the upload where it left off.

Which video formats can I watch?

Almost all of them. If a video can't play in your browser or phone (AVI or HEVC, for example), Mi Nube converts it to MP4 for you. iPhone HEIC photos display too.

How do I share a folder?

Create a link from the folder's menu. It can be public (anyone with the link can open it) or private (only people with a Mi Nube account). Links are read-only and you can delete them anytime.

What if I delete something by mistake?

Deleted items go to the trash and can be restored for 30 days.

How can I get free space?

Invite friends with your link: when your friend buys their first plan, you both get 10 GB extra, forever.

How do I delete my account?

In the app or on the web: Storage → Your account → Delete my account. Your account, files and their backups are deleted right away.

Which languages are available?

Spanish, English and Russian. Choose it in Storage → Your account → Language, or on the sign-in screen.

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Your private cloud for photos, videos and files

Keep everything in a space of your own, separate from other users. No ads, and we never sell your data. Start free with 10 GB.